HSPTR 140 - Introduction to Hospitality

5.0 Credits
Understanding the structure and operations of the three key sectors in the industry (food and beverage, lodging, and travel), economic impact of the industry, and career options. Prerequisite: ENGL& 101 (was ENGL 105) or placement in EAP 121.

Course Objectives
Upon successful completion of this course, students will be able to:

Describe the history and current scope of the Hospitality industry. [COMMUNICATE]
Describe the basic structure and organization of the foodservice industry. [COMMUNICATE]
List and describe the basics of catering operations. [COMMUNICATE]
Explain the structure, amenities and product types available in the lodging industry. [REASON]
Analyze the various types of companies in the travel industry. [REASON]
Explain how the three segments of the hospitality industry fit together and their value to the economy of our region. [REASON]
Explain the importance of good customer service skills in the hospitality industry. [REASON]
Evaluate career options in the hospitality field. [REASON]