2015-2016 Academic Catalog 
    
    Apr 19, 2024  
2015-2016 Academic Catalog [ARCHIVED CATALOG]

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CIS 205 - PACE-IT Technology and Integration Support



44.0 Credits
Develop the skills needed to obtain entry-level IT positions in computer and network support, including: install, configure, upgrade, support, troubleshoot and repair computers, wired and wireless networks. Maps to the CompTIA A+ and Net+ industry certification exams. Prerequisite
Acceptance into a PACE-IT grant certificate. Corequisite


Course-level Learning Objectives (CLOs)
Upon successful completion of this course, students will be able to:

  1. Install, configure, upgrade, support, troubleshoot, and repair computers.
  2. Install, configure, upgrade, support, troubleshoot, and repair wired and wireless networks.
  3. Install, configure, upgrade, and troubleshoot software.
  4. Apply standard customer service skills.
  5. Administer workstation and network assets of a company.
  6. Manage career goals by creating effective resumes / CVs, developing interviewing skills and goal setting.



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