CIS 152 - A+ Software Support

5.0 Credits
A comprehensive course in computer software. Students will install, maintain, and troubleshoot PC operating systems and associated software packages. Emphasis is placed on Windows operating systems, MAC/LINUX operating systems and technologies, industry standard OS maintenance, and troubleshooting/best practice operational procedures. Preparation for the current CompTIA A+ Software certification exam is included.
Prerequisite CIS 100 with a minimum grade of 2.5 or equivalent.
Course-level Learning Objectives (CLOs)
Upon successful completion of this course, students will be able to:

Describe how software interacts with hardware.
Describe troubleshooting procedures for software.
Install operating systems.
Maintain and troubleshoot software.
Demonstrate effective team working skills.