2020-2021 Undergraduate Catalog 
    Apr 15, 2024  
2020-2021 Undergraduate Catalog [ARCHIVED CATALOG]

Computer Information Systems - Technology Support Certificate

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Program Description Students will develop the skills needed to obtain entry level IT positions in computer and network support, including: install, configure, upgrade, support, troubleshoot, and repair computer networks. Maps to the CompTIA A+ hardware and Net+ industry certification exams. This certificate requires successful completion of a minimum of 40 credits as outlined.

Advising Note This program requirement sheet is not a substitute for meeting with an academic advisor. Meeting the requirements to graduate with an Edmonds CC certificate or degree is ultimately the responsibility of the student.

Program Requirements (35 credits)


  1. Install, configure, upgrade, support, troubleshoot, and repair computers.
  2. Install, configure, upgrade, support, troubleshoot, and repair networks.
  3. Install, configure, upgrade, and troubleshoot software.
  4. Apply standard customer service skills.
  5. Administer workstation and network assets of a company.
  6. Define foundational network security principles.

Program Notes

The program code for this certificate is 509C. For financial aid, advising, and other reasons, students should work with their advisor to ensure that this code is properly recorded on their academic record.

The advisor for this program can be found under the area of expertise at: edcc.edu/programs/stem/cis/contact.html

Department website: 
Computer Information Systems | edcc.edu/cis

Certificate General Information

Credit/Grade Requirements A minimum of 30 credits or one-third of the required college-level (100-level or above) credits, whichever is less, must be earned at Edmonds College. Students are required to maintain a minimum cumulative grade point average of 2.0 in all college-level courses.

Program of Study Outcomes Student achievement is assessed in the general and program specific outcomes via the courses and course objectives that align with those outcomes. More information about program outcomes and course objectives can be found on the Using Program Requirement Sheets  page.

Students Are Advised To:

  • Plan their schedule several quarters in advance in order to accommodate courses that are offered only once or twice a year;
  • Review the college catalog for required course prerequisites and include these in schedule planning; and
  • Communicate with an academic advisor and/or a faculty advisor.

Graduation Application A completed Graduation Application form must be submitted online by the 10th day of the quarter in which the student expects to graduate. Note: Applications for summer quarter are due by the 8th day of the quarter.

Common Course Numbering Please refer to www.edcc.edu/ccn for more information.

College Resources

Internal Coding

EPC - 509C
TC - 40
CIP - 111006
Last revised - 2020/02/19

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