BSTEC 260 - Supervision and Management Skills:CD

5.0 Credits
Introduction to office and employee management. Topics include supervision and communication skills that are necessary to work in a diverse office environment.
Course-level Learning Objectives (CLOs)
Upon successful completion of this course, students will be able to:

Identify and analyze characteristics of leadership that should be displayed by a supervisor.
Define problems and implement the problem-solving process for office manager.
Identify, practice, and assess skills which facilitate effective interaction and mutual understanding among three or more people for the purpose of working on a task, participating in a class discussion, or making a group presentation.
Define administrative managers’ responsibilities in preparing their staff and their office to participate in a globally diverse work environment.
Identify and analyze office and employee management problems and options, select and implement appropriate solutions, and evaluate outcomes.
Demonstrate knowledge, understanding, and appreciation of culture and its influence on individuals and groups in the workplace.
Recognize, analyze, and evaluate multicultural perspectives and issues related to office supervision.