SHS 121 - Case Management and Community Resources

3.0 Credits
Defines the role and functions of a case manager including the history, tasks, challenges of the job, and knowledge and skills necessary to be effective. Also, how to make referrals and act as an advocate and community resource specialist.
Course-level Learning Objectives (CLOs)
Upon successful completion of this course, students will be able to:

Define the concept of case management.
Define tasks or functions of a case manager and the key components of the strengths-based case management approach.
Identify what kinds of knowledge and skills are necessary to effectively perform the case manager role.
Identify the essential elements of a comprehensive individualized service plan.
Describe the process of making effective referrals.