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Nov 06, 2024
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AHE 180 - Fundamentals of Patient Navigation:CD
5.0 Credits Introduction to the role of patient navigation in the healthcare system. Covers basic skills in communication, cultural sensitivity, patient activation, and advocacy and introduces motivational interviewing. Course-level Learning Objectives (CLOs) Upon successful completion of this course, students will be able to:
- Describe the history and purpose of patient navigation and explain its importance in today’s healthcare system.
- Compare and contrast the differences and similarities among healthcare settings and providers.
- Explain how the ACA defines “care coordination” and identify where patient navigation will have a positive impact for both patients and care providers.
- Define “social determinants of health” and “health disparities” and list common causes of health disparities.
- Identify barriers to accessing care including but not limited to, culture, health literacy, socioeconomic, and chronic disease and list strategies to reduce them.
- Define the concept of professional boundaries and describe the importance of maintaining those boundaries within the care coordination model.
- Demonstrate communication strategies for building client relationships including language, listening skills, effective questioning, and conflict resolution.
- Describe motivational Interviewing and demonstrate communication skills as they relate to motivational interviewing.
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