CIS 152 - A+ Software Support

5.0 Credits
A comprehensive course in computer software. Students will install, maintain, and troubleshoot PC operating systems and associated software packages. Emphasis is placed on Windows operating systems, MAC/LINUX operating systems and technologies, industry standard OS maintenance, and troubleshooting/best practice operational procedures. Preparation for the current CompTIA A+ Software certification exam is included.
Prerequisite CIS 100 or concurrent enrollment and placement into AENGL 093 or ENGLP 093 or instructor permission.
Course-level Learning Objectives (CLOs)
Upon successful completion of this course, students will be able to:

Install operating systems.
Describe logical security concepts for PCs.
Explain troubleshooting procedures for operating systems.
Maintain and troubleshoot software.
Demonstrate effective team working skills.