AHE 183 - Advanced Navigation II

1. Demonstrate understanding of the system, the patient, the role of the navigator, and skills needed to successfully navigate care systems using case studies.
2. Apply strategies for managing the whole person, chronic disease, behavioral health and end of life issues in multiple simple and complex case studies.
3. Demonstrate the core competencies of patient navigation, including but not limited to motivational interviewing, teach back, and patient activation level identification.
4. List and describe strategies to engage clients and families in care and wellness.
5. Choose or modify communication strategies to address social and cultural barriers to care and reduce health disparities.