MEDA 120 - MA: Administrative Skills

3.00 Credits
Introduction to office management knowledge and skills: management of medical records, mail processing, scheduling appointments, scheduling patient flow for practitioners, developing policies and procedures, basic practice finances, and billing procedures.
Prerequisite Corequisite: MEDA 121.
Course-level Learning Objectives (CLOs)
Upon successful completion of this course, students will be able to:

Identify and compare different types of scheduling methods.
Describe methods of routine maintenance and inventory of equipment and supplies.
Demonstrate the ability to understand and apply uses and elements of patient records, including Electronic Medical Records (EMR), Electronic Health Record (EHR), and Practice Management Systems.
Recall and implement components of bookkeeping terms, patient payment obligations and methods, and types of billing adjustments for services rendered.
Compare and implement types of medical coding systems and steps for filing insurance claims.
Demonstrate methods of patient advocacy and education regarding billing including Explanation of Benefits (EOB) and Remittance Advice (RA) Statements, Advanced beneficiary notice (ABN).

Course Typically Offered
Spring