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May 02, 2024
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CIS 205 - PACE-IT Technology and Integration Support
44.0 Credits Develop the skills needed to obtain entry-level IT positions in computer and network support, including: install, configure, upgrade, support, troubleshoot and repair computers, wired and wireless networks. Maps to the CompTIA A+ and Net+ industry certification exams. Prerequisite Acceptance into a PACE-IT grant certificate. Corequisite
Course-level Learning Objectives (CLOs) Upon successful completion of this course, students will be able to:
- Install, configure, upgrade, support, troubleshoot, and repair computers.
- Install, configure, upgrade, support, troubleshoot, and repair wired and wireless networks.
- Install, configure, upgrade, and troubleshoot software.
- Apply standard customer service skills.
- Administer workstation and network assets of a company.
- Manage career goals by creating effective resumes / CVs, developing interviewing skills and goal setting.
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