DENTL 115 - Dental Office Administration

2.0 Credits
Role of the dental assistant in front office administration. Includes appointment scheduling, management of patient records, filing systems and processing dental insurance claims. Dental office computer software for both financial and patient records will also be covered.
Prerequisite Completion of or concurrent enrollment in DENTL 100.
Course-level Learning Objectives (CLOs)
Upon successful completion of this course, students will be able to:

Demonstrate entering new patients, scheduling of patients, insurance completion, recall and accounts receivable utilizing industry standard software.
Demonstrate proper completion of paper and electronic business office forms.
Describe the dental office’s inventory control system and explain how the recall system works in dentistry.
List the duties and responsibilities of a dental assistant as a business administrator relative to secretarial duties, records management, bookkeeping, accounts payable, payment plans, and collections.

Course Typically Offered
Winter