2011-2012 Catalog 
    Jun 25, 2022  
2011-2012 Catalog [ARCHIVED CATALOG]

Computer Information Systems - Desktop Support Specialist Certificate

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See program requirement sheet. 

This certificate is designed to augment and validate current occupation skills by acquiring computer skills. Having the certificate will assist graduates in gaining employment in a variety of fields that use personal computers. Students learn to take control of their personal computer by gaining a working knowledge of a variety of software and hardware. Topics included in this certificate are introduction to business computing, intermediate to advanced software applications and PC hardware and software support. Some of the courses will assist students in achieving the A+ industry certification.

Credit/Grade Requirements This certificate is awarded upon a student’s completion of a minimum of 30 credits of Program Requirements and Electives as outlined. A minimum of 30 credits or one-third of the required credits, whichever is less, must be earned at Edmonds Community College. Students are required to maintain a minimum cumulative grade point average of 2.0 in all college-level courses as well as a minimum grade point average of 2.8 within the program requirements.

Students planning to continue on to a two-year Associate of Technical Arts degree in Computer Information Systems  should plan ahead while working toward their CIS certificate. For a smooth transition from certificate to degree, students should see a CIS adviser at their earliest opportunity.

Graduation Application A completed Graduation Application form must be submitted to Enrollment Services by the 10th day of the quarter in which the student expects to graduate. Forms are available online or at Enrollment Services located in Lynnwood Hall.

Students are advised to:

  • Plan their schedule several quarters in advance in order to accommodate courses that are offered only once or twice a year,
  • Review the college catalog for required course prerequisites and include these in schedule planning, and
  • Communicate with a faculty adviser.
Steve Higdon shigdon@edcc.edu | 425.640.1777
Department website
College Resources:  
Edmonds CC website www.edcc.edu
How to enroll www.edcc.edu/es
Transfer center www.edcc.edu/transfer
Advising appointments 425.640.1458
College bookstore www.edcc.edu/bookstore

Note: This requirement planning sheet is not a substitute for meeting with an academic adviser. Meeting the requirements to graduate with an Edmonds Community College degree or certificate is ultimately the responsibility of the student.

PGM Code – 518C
Effective summer 2011 | Rev: 02/11

Certificate Outcomes

Students completing this certificate will be able to:

  • Demonstrate intermediate knowledge of business computing concepts.
  • Demonstrate intermediate abilities in standard office productivity applications.
  • Demonstrate intermediate abilities in PC hardware and software support.
  • Apply desktop support problem-solving methods and procedures to solve hardware and software problems.
  • Apply customer support principles to resolve computer user’s problem(s).
  • Work effectively and collaboratively in teams.

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